Tinkerer. Designer. Wordsmith.

Crafting Digital Experiences

I specialize in creating beautiful, functional, and user-centered products.
Explore my skills and experience to see how I can help bring your ideas to life.

Can Caitlyn Help?

Describe your project or a potential role, and my AI assistant will check if my skills are a good match.

Describe Your Project or a Potential Role

About Caitlyn

My background, skills, and professional journey.

Summary

Technology leader with a versatile skill set and a passion for learning. Excels in leading or collaborating within cross-functional teams, driving business outcomes while fostering team well-being. Craves purpose-driven work that has a clear and traceable impact.

Experience

Genentech

Senior Learning Technologist | South San Francisco, CA | 2020 - Present

Responsible for building digital engagement toolsets and experiences for approximately 5,000 learners to increase operational efficiency, user engagement, user satisfaction, and ultimately sales profitability. Influences CMS, LMS, LRS, LXP, and overarching IT strategy across the matrixed Commercial organization. Serves as principal product manager over LXP development (10+ APIs) across Commercial’s digital transformation roadmap, collaborating globally via Roche.


Stanford University

Director of Graduate Technology and Communications | Stanford, CA | 2014 - 2020

Dedicated to the technology, communication, and digital learning initiatives surrounding the Stanford graduate education experience. Deployed large-scale web applications relating to course, fellowship, and event management all of which leveraged Stanford's SSO, HRIS, and infosec policies. Led a multifaceted team composed of full-time, student, and contract employees with service impact to over 20,000 users.


Texas A&M University

Web Communications Specialist | College Station, TX | 2012 - 2014

Responsible for designing, implementing, and maintaining a web presence of 10+ subdomains of tamu.edu, including the flagship Mays Business School website.

Education

Stanford University

Technical Program Management, CE, 2026

Product Management, CE, 2025

Manager Academy, 2017

Texas A&M University

Certificate in Project Management, 2013

University of Houston

B.S., Computer Information Systems, Cum Laude, 2010

Skills

Core Competencies

Adaptability
Business Acumen
Communication
Cross-functional Team Leadership
Data-Driven Decision Making
Digital Transformation
Emotional Intelligence (EQ)
Empathy
Influence
Leadership
Management
Negotiation
Operational Efficiency
Prioritization
Problem Solving
Strategic Planning
Thought Leadership
User Experience (UX) Strategy

Product, Project & Program Management (P3M)

Agile Methodologies
Business Analysis
Business Requirements
Change Management
Confluence
Google Workspace
Jira
Lucid
Monday.com
Product Management
Program Management
Project Management
Smartsheet
Software Development Life Cycle (SDLC)
Stakeholder Management
Strategy
Vendor Management
Voice of the Customer (VoC)

Web & Design

Adobe Creative Cloud
Amazon Web Services (AWS)
Canva
Cascading Style Sheets (CSS)
Content Management Systems (CMS)
Drupal
Google Cloud Platform (GCP)
Graphic Design
HyperText Markup Language (HTML)
JavaScript
PHP: Hypertext Preprocessor (PHP)
Vyond
Web Design
WordPress

Artificial Intelligence (AI)

Artificial Intelligence (AI) Ethics & Governance
Artificial Intelligence (AI) Strategy
ChatGPT
Gemini
Large Language Model (LLM) Orchestration
Prompt Engineering & Optimization
Synthesia
WellSaid

Learning & Education

Articulate 360
Camtasia
Cornerstone
Curriculum Development
Degreed
EdCast
Graduate Education
Higher Education
Instructional Design
Learning Experience Platform (LXP)
Learning Management Systems (LMS)
Learning Record Store (LRS)
Qualtrics
Questionmark
Teaching
Training
Watershed

Data & Systems

Data Architecture
Data Visualization
Emerging Technologies
Geographic Information Systems (GIS)
Google Cloud
Information Technology
Microsoft SQL Server
MySQL
Structured Query Language (SQL)
Tableau
Troubleshooting
Visual Studio
Windows
macOS

Marketing & Communications

Digital Marketing
Google Analytics
Mailchimp
Marketing
Salesforce
SlickText
Strategic Communications
Technical Writing
Twilio
Feedback

On Strategic Partnership & Stability

"She brought confidence and speed to the project, creating a genuinely supportive partnership that made a tough transition feel stable and set us up for success. She showed amazing flexibility when new workflows were introduced and is now one of the strongest internal advocates for our design processes."


On Leadership & Meeting Effectiveness

"I want her to manage every meeting I’m in; I always leave feeling like we didn’t waste any time, accomplished something, and had clear next steps. She expertly manages projects with excellent communication, documentation, and organization."


On Technical Expertise & Support

"My first impression was asking her for help and receiving a video tutorial within minutes. That sums up who she is—she goes above and beyond to support others, is action-oriented, and is incredibly efficient with her time. She explains complex systems in layperson’s terms and is a brilliant team player."


On Systems Thinking & Impact

"A continuously reliable partner who provides a wealth of expertise and holistic systems thinking. She fully embraces work that may not look exciting to others but has a huge impact, focusing on sustainable, quality solutions that ensure a seamless experience for our learners."


On Influence & Inclusion

"Her ability to effectively manage stakeholders is phenomenal; she acquires resources and alignment by clearly articulating requirements and focusing on shared goals. Beyond her technical expertise, she has an incredible way of making those who work with her feel like they matter and belong on the team."

Get in Touch

Have a project in mind or just want to say hello? I'd love to hear from you.